Expertise/IT and Technology Companies

Service

Website and App Documents

When registering, paying or subscribing, the user of a website or app accepts the public offer and the user agreement, reads the privacy policy and gives consents, and the set of these documents depends on how the product works.

We are most often instructed by:

  • Online shops and other online sellers
  • Owners of online services and mobile apps
  • Operators of platforms with several categories of users

The information on this website is provided for information purposes only and does not constitute a public offer.

What the Service Includes

Timing and Fees
–timing on request
from ₽fee on request

Timing and fees are indicative and are confirmed when the engagement is agreed.

01 / Overview
Which documents are needed

The set of documents is determined by what happens in the product: the sale of goods or services, access to a service, the posting of content by users, the collection of information for mailings and analytics.

For an online shop, the principal document is the terms of sale: placing an order, payment, delivery, returns and the handling of claims.

For a subscription service, the terms of access are central: pricing plans and changes to them, the trial period, suspension and termination of access, and what happens to the user's information after they cancel the service. Where the service grants a right to use a computer program, the terms of access are documented as a software product licence.

A platform with several categories of users needs separate terms for each category and rules for interaction between them. If users post their own content, the agreement sets out the rights to it, the moderation and removal procedure and the handling of complaints.

For a mobile app, account is taken of app store rules, in-app payments and obtaining consents on the phone screen.

02 / Outcome
Service Outcome
  • Set of documentsA public offer, user agreement, privacy policy and consents that do not contradict one another or the way the product works.
  • Placement procedureWhere the documents are placed in the interface and how their acceptance by the user is recorded.
  • List of changesDiscrepancies between the existing documents and the way the product works, in order of priority.
  • Update procedureRules under which the documents are changed to follow the product and pricing plans, and the procedure for notifying users.

The outcome of the service is the work performed within the scope agreed with the client.

03 / Projects
Selected Projects
01 / 04

Purchase of a group of companies

Purchase of a producer of digital solutions for equipment management and monitoring

Challenge

Advising the buyer on the acquisition of shares in a foreign company that owns a Russian manufacturer of industrial equipment and digital solutions for equipment management and monitoring. The acquisition of the foreign company was governed by English law.

What was done

Comprehensive legal due diligence of the Russian business was carried out, covering its contractual relationships and intellectual property rights, and the foreign ownership structure was analysed. The findings were reflected in the terms of the transaction and the arrangements for its closing.

Purchase of an interest

Purchase of an interest in an app developer with an audience of more than 1.5 million users a week

Challenge

Advising the buyer on the acquisition of an interest in a company developing a healthy lifestyle app. The app's weekly audience exceeded 1.5 million users worldwide.

What was done

Comprehensive legal due diligence was carried out, covering business operations, corporate history, intellectual property rights, employment relationships and the legal risks material to the transaction. The findings were reflected in the structuring of the transaction and the preparation of the contractual documentation.

Investment transaction

Investment in a developer of 3D interior design solutions

Challenge

Advising on an investment transaction involving a company that develops 3D interior design solutions. The structure provided for the grant of an option right to the investor.

What was done

The project's founder was given the possibility of buying this right back before the investor exercised it. The terms of such a buy-back and the consequences of changes to the parties' arrangements on future equity participation were agreed.

Convertible loan

Convertible loan for a company developing an educational course platform

Challenge

Advising on an investment in a company developing a platform that aggregates educational courses, made by way of a convertible loan.

What was done

The terms of the financing and of the investor's future entry into the company's capital were determined, including the conversion parameters and the consequences of different scenarios for the transaction. The engagement covered agreeing the documents and the procedures required to implement the transaction.

04 / Questions
Frequently Asked Questions

What matters is the availability of the text before acceptance, the action by which the user expresses consent, and the retention of the date and version of the terms accepted. The user's consent to the use of their data is documented separately from the user agreement and the public offer.

Such a text describes a different product: a different subject matter, pricing plans and payment and refund procedure, and a different set of information collected and connected services.

A mismatch between the published documents and the actual operation of the product becomes an argument against the company when users make complaints and during inspections.

The existing documents are reviewed. Some discrepancies are remedied by amending the text, while others require changes to the interface: to the registration form, the checkout process or the way consents are obtained.

An hourly rate, a fixed fee or a combined model is used; in some cases part of the fee depends on the outcome achieved. The fee is determined by the time actually spent, the complexity of the matter and the overall timeframe of the project, and is agreed before work begins.

Key Contacts
Deni Murdalov Deni Murdalov Partner, PhD (Law), LL.M. Ilya Smirnov Ilya Smirnov Partner

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Other Services in This Practice
Investments and Transactions Software Development Agreements Licence Agreements and Service Access Rights to Code Personal Data Ministry Accreditation Tax Incentives Russian Software Register Product Registration Documents and Consultations

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